Lessons Learned on Mashable today
Startup Lessons Learned
JANUARY 2, 2009
We were even more embarrassed by the pathetically small number of customers we had, and the pathetically low amount of revenue we had earned so far. The core of the article is my first attempt to articulate the key metrics (in graph form) that I believe demonstrate customer value. Retention cohort analysis. Funnel averages over time.
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