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Customer-Centric Strategies Win Over Product-Centric

Startup Professionals Musings

Is your marketing focus product-centric or customer-centric ? With a wealth of products now available, customers look for the most memorable experience , not just the best product. Amazon is very customer-centric, but it can make all the difference in retail as well as online. Status factors are more important than demographics.

Customer 213
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Slack S-1: Will ARPU Drive Long Term Value?

View from Seed

Below the headline figures you can see that a key driver of revenue growth is “expansion” revenue of existing customers spending more each year with Slack. You can see this both by looking at a cohort “layer cake” graph or by examining the net dollar retention. Slack’s net dollar retention rate is an incredibly impressive 143%.

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Slack S-1: Will APRU Drive Long Term Value?

Agile VC

Below the headline figures you can see that a key driver of revenue growth is “expansion” revenue of existing customers spending more each year with Slack. You can see this both by looking at a cohort “layer cake” graph or by examining the net dollar retention. Slack’s net dollar retention rate is an incredibly impressive 143%.

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Digital Analytics Simplified: The Beginner’s Guide

ConversionXL

You’ll also discover digital analytics tools and the most complete digital analytics training to help you better understand your customers. For customer analysis: Woopra 4. The more you know about your customers and market, the more effectively you can run your business. Descriptive analytics 2. Predictive analytics 3.

Analytics 106
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CEO Friday: Why we don’t hire.NET programmers

blog.expensify.com

If you want to serve enterprise customers,NET is one of the best ways to do that and do it well. The tools which you find restrictive I consider a huge timesaver (which paying customers tend to appreciate)… they allow me to rapidly prototype and get solutions to customers. lorf: NET supports JAVA.

Java 107
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Startup Resources

www.vccafe.com

Windows Azure. Steve Blank on Lean Customer Development. Customer service. Google Custom Search Engine. Customer Relationship Management. great web customer acquisition tutorials. customer retention, churn reduction, lifetime value. free/cheap web customer relationship mgmt software.