Remove B2C Remove Churn Rate Remove Revenue Remove United States
article thumbnail

Conversion, retention and churn benchmarks

VC Cafe

A high retention rate indicates that customers find the product or service valuable and are likely to continue using it in the future. Churn : The percentage of customers who stop using a product or service after a certain period of time, typically measured over weeks, months, or years. based on a sample of over 300 SaaS companies.

Retention 109
article thumbnail

VCs eating our own dog food: Using technology and analytics to make better investments

David Teten

For more rigorous, bottoms-up sizing exercises I suggest tools such as Statista and the United States Census Bureau (also their North American Industry Classification System database) to help identify more specific data. Lighter Capital, a Revenue Based Investing VC, offers a Cost of Capital Calculator.