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Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. Companies whose cultures aren’t built around the ability and the willingness — no, the eagerness — to delight the customer won’t survive. You know this. Create a strong foundation through education.

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Episode 81: Profitability in Farming with Kathryn Kerby

Mike Michalowicz

Kathryn has been involved with farming and ranching, either as an employee or as a business owner, for over 30 years. Mike Michalowicz will be speaking at Scaling New Heights 2016 ( #SNH16 ) at the BEAUTIFUL Atlantis on Paradise Island in the Bahamas! TSheets – The #1 customer rated time tracking solution! Our Guest .

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Episode 73: From Loss to Profit with Dr. Sabrina Starling and Chuck Parmely

Mike Michalowicz

Sabrina Starling , The Business Psychologist TM , is the author of the soon-to-be-released book, How to Hire the Best: The Rural Small Business Owner’s Ultimate Guide to Attracting Top-Performing Employees. Dr. Sabrina recognizes that employee problems can be one of the biggest stumbling blocks for any business owner. Show Links.

Bahamas 60
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Episode 84: Company Insurance and Profits with Jeffrey Ingalls

Mike Michalowicz

In the areas of employee benefits and healthcare reform, he has contributed to MSN, Entrepreneur Magazine, Crain’s, Money, Forbes, The Bergen Record, The Star Ledger and many other national and local newspapers, magazines and websites. TSheets – The #1 customer rated time tracking solution! Show Links. Website: [link].

Bahamas 60
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Episode 77: Transitioning from Check-by-Check to Profitability with Keith Fear

Mike Michalowicz

Among the strategies that Keith used he discovered that he had great employees, but they weren’t doing the great things they should be doing, so he shifted them around. Mike Michalowicz will be speaking at Scaling New Heights 2016 ( #SNH16 ) at the BEAUTIFUL Atlantis on Paradise Island in the Bahamas! May 22-25, 3016.