Knowing your customer is key to conversion rate optimisation
The Equity Kicker
APRIL 26, 2016
A Whirlpool email campaign improved clickthrough by 42% when they reduced the number of calls to action from four to one. Speed – Amazon estimates that for every 100ms increase in page load time there’s a 1% decrease in sales, and more generally page load times over 2-3s leads to massive customer drop off.
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