Remove Churn Rate Remove Conversion Remove Customer Remove Sweat Equity
article thumbnail

9 Things That Take a Pitch From Good to Great

Up and Running

Tell a real customer story. When possible, open your pitch by telling a real customer story that addresses the problem your product or service solves in the marketplace. Instead, use real names and real customer challenges. Customers pay by the hour or by the day. percent average conversion rate.

article thumbnail

9 Things That Take a Pitch From Good To Great

Up and Running

Tell a real customer story. When possible, open your pitch by telling a real customer story that addresses the problem your product or service solves in the marketplace. Instead, use real names and real customer challenges. Customers pay by the hour or by the day. 0.22% average conversion rate.

article thumbnail

Social Media Analytics: Twitter: Quantitative & Qualitative Metrics

Occam's Razor

These new channels, Twitter and Facebook and YouTube and Tumblr and, yes, even blogs, are very distinct customer / participant experiences. Are you broadcasting or participating in conversation? Churn Rate: In my days at DirecTV one of the metrics that the company was obsessed with atleast then and rightly so, was Churn Rate.