Churn Rate Cost Equity Retention 
ReadWriteStart
MARCH 3, 2021
Limited brand equity. If you focus too much on short-term measures, you’ll have trouble sustaining long-term growth in a cost-efficient way. For example, if the cost per click (CPC) is $0.50 The Prioritization of Customer Retention. But it’s also important to focus on customer retention as part of your growth strategy.
ReadWriteStart
AUGUST 26, 2022
When you put those two things together, you get high-quality customers, high LTV, and acquisition at super low costs. And you know, a cost goes out with an acquisition, so whether it’s hiring a salesperson, commissions, or paying Google. But stuff like retention is super important. David Zhang.
maplebutter.com
JANUARY 8, 2013
Product/Metrics (70%/30% time) * Get your product activation (sign-up + meaningful action) to 60% * then, Get your product retention to 20% weekly. Outsourcing is something a big company, with a known customer / problem (that has revenue & traction) does to save cost. It all depends on where you’re at. They care about real product.
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