ReadWriteStart

OCTOBER 2, 2023

Startup X reached out to a product design services provider, and with their help, they were able to turn their fortunes around. The product design team helped them identify their users’ pain points and redesign the product to provide a more seamless customer experience. Why Is Design Important for SaaS?

Design 105

Design Product Churn Rate Architecture 105

Up and Running

AUGUST 16, 2021

According to research conducted by Bain & Company, an increase in customer retention of a mere 5% can potentially increase a brand’s profitability by nearly 95%. The service you offer your customers is the biggest competitive differentiator you have. However, it’s not just about gaining new customers but continuing to retain them.

Customer 154

Customer Churn Rate Software Review eCommerce 154

ConversionXL

OCTOBER 11, 2022

In this article, you’ll learn how ecommerce customer retention boosts long-term revenue and the strategies you can use to keep customers coming back. Table of contents What is ecommerce customer retention (and why does it matter)? What is ecommerce customer retention (and why does it matter)? How to measure customer retention.

Retention 111

Retention eCommerce Channel Community 111