article thumbnail

Webinar Recap: 14 Tips on How to Pitch and Get Funded

Up and Running

Last week, Bplans members had the opportunity to attend our free webinar, “14 Tips on How to Pitch and Get Funded.” Needless to say, the webinar was absolutely packed with great tips on what it takes to pitch your business so that investors take notice. Then referral rates and opt-out rates.

article thumbnail

Digital Analytics Simplified: The Beginner’s Guide

ConversionXL

The company once had the market’s highest churn rate and lowest Net Promoter Score (NPS). By switching from manual analysis data to predictive analytics, Sprint could quickly analyze user behavior to spot customers at risk of churn and identify retention offers. Set KPIs that relate to your goals.

Analytics 106
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Reduce Churn With Social Media Customer Success

Up and Running

While obviously, building brand awareness and acquiring new customers is crucial, what businesses fail to do is pay attention to the churn. And this is a colossal slip both in terms of branding and finance because 32% of the customers don’t return after one bad experience. It makes the customer feel valued, not marketed to.

article thumbnail

VCs eating our own dog food: Using technology and analytics to make better investments

David Teten

For our content creation, we use tools such as Canva (graphic design) and GoToStage (webinars platform) to create and share content for prospects to find.”. We use Google Analytics, HubSpot, and LinkedIn Campaign Manager for the majority of our analytics. 3) Raise capital.

article thumbnail

Why Making Something Customers Want Isn’t Enough

Software By Rob

If you own an application with a recurring pricing model, you need to know your price point and churn rate for each of your plans in order to calculate your LTV. Some larger SaaS firms get their churn below 1% per month (see this post for some average annual churn rates based on SaaS company size). Conclusion.

CPA 73