YoungUpstarts

APRIL 15, 2015

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. We love receiving great customer service. The trick, of course, is developing a customer service team that has the skills to provide such an overwhelming reaction amongst your customers.

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Maldives Mauritius Singapore Employee 100

Occam's Razor

DECEMBER 22, 2008

The online channel often, though not always, can be a lower cost channel. today, dec 22 here in Maldives) redirects to. You can also complement surveys like the one above with primary market research to understand channel use by your customers. #4 Now this is not a unusual customer behavior. Bravo folks!

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Analytics Campaign Maldives Software Review 122

YoungUpstarts

OCTOBER 11, 2012

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. Companies whose cultures aren’t built around the ability and the willingness — no, the eagerness — to delight the customer won’t survive. You know this. Create a strong foundation through education.

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Mauritius Singapore Customer Seychelles 205

Occam's Razor

JUNE 28, 2010

Cost (how much it costs you to make X or provide Y). Price minus Cost equals Unit Margins. You can also make it at the cheapest possible cost (no phone costs $100k, you make it for $300 and sell it for $100k). You can of course also charge lots and lots and it costs you a lot to produce (think of a Tesla car).

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.Net Metrics Web Analytics 111