Steve Blank
APRIL 11, 2013
Israel, Singapore and now China are the three countries that have successfully put that theory into practice. Filed under: China , Customer Development , Technology , Venture Capital. China Customer Development Technology Venture Capital'
YoungUpstarts
FEBRUARY 15, 2012
Startup Weekend Singapore is back! The upcoming Startup Weekend in Singapore, will be held on March 9-11, 2012, at NUS Business School. This year (the first was held in 2010) the event will be organized by a group of students from the National University of Singapore Overseas Colleges Alumni (NOC Alumni).
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Steve Blank
APRIL 11, 2013
Israel, Singapore and now China are the three countries that have successfully put that theory into practice. Filed under: China , Customer Development , Technology , Venture Capital. China Customer Development Technology Venture Capital'
YoungUpstarts
APRIL 21, 2013
Through rapid experimentation, short product development cycles, and rigorous measurements of the right metrics, they can ascertain what customers really want. Such direct experiences allows one to test critical “leap-of-faith” assumptions about what customers like and dislike.
YoungUpstarts
JANUARY 17, 2016
How they think and feel; their sense of community; and their appetite to share their opinions are all creating new paradigms for how any business, regardless of size, connects with its customers. According to our research, millennials ardently avoid calling customer service. Old school customer service rules haven’t changed.
YoungUpstarts
MAY 16, 2012
By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ” The last thing a customer with a complaint wants to hear you say is: “You’re wrong.” Your customer says: “Your staff was rude and totally unprofessional.”.
Steve Blank
OCTOBER 7, 2010
I had breakfast with two of my ex-students from Singapore who were building a really interesting startup. They were deep into Customer Discovery and presented a ton of customer data on the validity of their initial hypothesis – target customers, pricing, stickiness, etc. I was unprepared for what they said next.
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