Transcript of Why Customer Service Must Come from the Heart
Duct Tape Marketing
AUGUST 7, 2019
I call it building your non negotiables, your code of conduct, but we can talk about that in a minute. And it’s that humanity, but blending the high tech and high touch. I got a review on Amazon from my Chief Customer Officer 2.0 ” She got a box of comfy clothes and then a bouquet of flowers from her stylist.
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