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How To Develop Your Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 112
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 115
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article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

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The Evolution Of The Podcast

Duct Tape Marketing

He is a podcast advertising specialist, and he founded the Tech Podcast Network in 2004. 12:02] What are your current feelings about the technology that you’re using? [15:48] Click on over and give us a review on iTunes, please! They had to actually have their own technology. His podcast — Geek News Central.

Audio 62
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From Loyalty Programs To Fan Clubs, A Paradigm Shift

YoungUpstarts

My company won the ROI of The Year award from The Banker magazine in 2004, something I was very proud of. Web sites already offer the option of logging in with Facebook or creating an account with an email address and password. We experimented with tap and go technology, both on cards as well as embedded in mobile phones.

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Demand Generation: 7 Tactics to Fuel Your Funnel

ConversionXL

email nurturing, retargeting) require specific channels. Since co-founding Moz in 2004, Rand has continually put himself out there as a public face. Rand regularly shares his knowledge and thoughts on digital marketing, tech, and startups. What is the key takeaway? Don’t complicate things. The channels. in angel investment.

Demand 115