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What is CRM? Customer Relationship Management Explained

Up and Running

In its simplest form, a CRM will help you increase customer retention, which in turn increases profits. The more well organized your data is the easier it will be to review and uncover specific insights and similarities. Things like customer reviews, LTV, and churn will be your go-to data points to start with. Collaboration.

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Four Tips For Retaining And Motivating Your Staff

YoungUpstarts

Getting this right becomes even more important when you consider that the most common reason staff members move on to pastures new is due to a strained or bad relationship with their boss. No progression, no retention. Once you’ve got your key staff the challenge is now to keep them.

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Cracking The Code: Cloudonomics and 2010 Planning for your.

Cracking the Code

Cracking The Code. Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. Cracking The Code on Facebook. software. (10). ► 2007. (10). Software 2.0: Best Venture and Technology Podcasts for 2007. Cracking the SMB code.

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Open Letter to a New Austinite

Austin Startup

I’m not talking about exploring a new city and feeling like you get to re-invent yourself simply by changing zip codes; everyone loves that. Since at least 2007, Austin has been the fastest growing metro area in America. I have yet to meet a person who loves moving. Austin, in many ways, shows the promise and the problem in America.

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9 Case Studies That’ll Help You Reduce SaaS Churn

ConversionXL

Software developer Patrick McKenzie aka @Patio11 (easily one of my favorite marketers to follow and learn from) asserts that 40-60% of users who sign up for a free trial of almost every software or SaaS application will use it once and never come back. Often, however, they’re unable to see the benefit of using the software.

Retention 106
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Making Decisions in Context

Austin Startup

Compensation decisions obviously affect hiring and retention. Make your choices only after you’ve done some due diligence with other companies where they’ve served. From time immemorial, or at least since programming became a profession, the creation of software has been a magical journey. Some take a day to explain.

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Transforming Marketing With Artificial Intelligence

Duct Tape Marketing

Click on over and give us a review on iTunes, please! And what I love about the simplicity of the definition is the software we use every day, as marketers, as consumers, the hardware we use the phones like your iPhone, they're incapable of doing things on their own, unless they're told how to do them. Marketing AI Institute.