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A real Customer Advisory Board

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. Many companies seek to involve customers directly in the creation of their products.

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A large batch of videos, slides, and audio

Startup Lessons Learned

Lessons Learned by Eric Ries Tuesday, October 6, 2009 A large batch of videos, slides, and audio Ive been trying very hard to avoid turning this blog into a travelogue. pbWorks (formerly pbWiki) was one of the first companies that ever invited me to join their advisory board.

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The lean startup @ Web 2.0 Expo (and a call for help)

Startup Lessons Learned

If youre interested in being part of my "customer advisory board" for this presentation, please get in touch. Eric, if youre looking for any help as a "customer advisory board", Id love to do anything I can to help. Hey Someone else who is extending the agile/lean approach beyond just developing software.

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How to listen to customers, and not just the loud people

Startup Lessons Learned

Establish a customer advisory board. Thoughts on scientific product development Lo, my 5 subscribers, who are you? Create a members-only forum where only qualified customers (perhaps, paying customers) can post. Let them connect with each other, but also with you. Hand pick a dozen customers who "get" your vision.

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Lessons Learned: About the author

Startup Lessons Learned

He serves on the advisory board of a number of technology startups, and has worked as a consultant to a number of startups, companies, and venture capital firms. In 2007, BusinessWeek named Ries one of the Best Young Entrepreneurs of Tech and in 2009 he was honored with a TechFellow award in the category of Engineering Leadership.

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Embrace technical debt

Startup Lessons Learned

Startups especially can benefit by using technical debt to experiment, invest in process, and increase their product development leverage. The biggest source of waste in new product development is building something that nobody wants. Leverage product development with open source and third parties.

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Lessons Learned: Inc Magazine on Minimum Viable Product (and a.

Startup Lessons Learned

Or it might mean selling a few products on a site like eBay to see how well they perform before ordering in bulk from a wholesaler. What sets this approach apart from practices like using focus groups is that companies base product development decisions not just on what customers say they want but on how they vote with their wallets.