Remove Business Model Remove Churn Rate Remove Customer Remove Vertical
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Visualizing the Interactions Between CAC, Churn and LTV

A Smart Bear: Startups and Marketing for Geeks

If you like this, go see his Shockwave Innovations blog ) Anyone that has taken an accounting class or learned basic business financials knows the interaction between key elements of a P&L (revenue, cost, expense) and a balance sheet (assets, liabilities, equity). At that point, you’ve recovered the cost to acquire the customer.

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VCs eating our own dog food: Using technology and analytics to make better investments

David Teten

This provides us more time to develop meaningful relationships with prospects and customers. A number of analysts have particular focus on serving the customers of technology companies, e.g., Gartner and 451 Research , and their work is also relevant for investors. 3) Raise capital. 6) Due diligence.

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Why Metrics Get Worse With Scale

Seeing Both Sides

Conventional wisdom suggests that the most important metrics for a startup - such as unit economics, cost of acquisition, lifetime value, churn rates - typically get better with time. Here are a few other key metrics that are hard to scale: Customer acquisition. Customer acquisition is like drilling for oil.

Metrics 20
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How to create a profitable Freemium startup (spreadsheet model included!)

andrewchenblog.com

How do freemium businesses acquire customers? What are the drivers of customer lifetime value? Funnel Once you get your users registered onto the site, then there’s the question of how convert to paying customers, and whether there are any viral effects. How do all these variables interact?

CPA 51