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Lessons Learned: What is customer development?

Startup Lessons Learned

Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customer development? But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." Many of us are not accustomed to thinking about markets or customers in a disciplined way.

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Amazing lean startup resources

Startup Lessons Learned

For the many entrepreneurs that send me cold emails asking for me to review a business plan or answer a strategic dilemma: Im much more likely to answer if youve already tried getting an answer on the mailing list. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

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Lessons Learned: When NOT to listen to your users; when NOT to.

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, October 6, 2008 When NOT to listen to your users; when NOT to rely on split-tests There are three legs to the lean startup concept: agile product development , low-cost (fast to market) platforms , and rapid-iteration customer development. Thats what business is designed to do.

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Lessons Learned on Mashable today

Startup Lessons Learned

My startup business (web development) is being shunned by virtually every other potential investor I approached thus far. The only folks who invested in me were the ones who barely understood the business plan. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

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It's a startup, not a spreadsheet

Startup Lessons Learned

Certainly venture-backed startups don’t have this luxury – every business plan has a model in it. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? No departments The Five Whys for Startups (for Harvard Business R.

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Waves of technology platforms

Startup Lessons Learned

We just had our app support a few tens of thousands of customers, and it did well. Some combination of the dot-com crash and a just terrible business plan prevented us from having to take our scalability problems to the next level. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

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Business ecology and the four customer currencies

Startup Lessons Learned

Each of these four currencies represents a way for a customer to “pay&# for services from a company. Constructing a working business model is a form of ecosystem design. Startup founders need to use their own judgment to ask: which is the riskiest assumption underlying my business plan?

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