Steve Blank
MARCH 19, 2009
It wasn’t a lack of competence or skill in her job; it was just that as far as she was concerned, her job had no connection to the rest of marketing, our customers or our ultimate success as a company. I also wanted to know who our existing customers thought we competed with. What did they think we stood for?
Steve Blank
AUGUST 24, 2009
The quintessential California couple, they stood out in our crowd as the engineer (in his late 20′s, respected by his peers and the customer) had hair down to his shoulders, sharply contrasting with the military crewcuts of the customers and most of the other contractors. I’m not buying it… literally.
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SoCal CTO
DECEMBER 1, 2010
How to Enchant Your Customer - How to Change the World , November 23, 2010 I love to do business with small businesses—in-store, online, for myself, for others, for pleasure, for work—it doesn’t matter to me. Put likable, competent and passionate people on the front line. New York, California different toilet, same s#@t.
Steve Blank
MAY 26, 2009
Competing with such companies is pure pleasure – just harp on their mis-understandings of the market. Linearity leads to such advice as listening to the voice of the customer, which has driven enough companies into the ditch. Non-linearity is approaching. Non-linearity is the constant.
Startup Lessons Learned
SEPTEMBER 8, 2009
I started my last company with 100% off-shore resources because I could never have completed Customer Development at a reasonable cost of money or regulatory burden had I employed US Citizens. Truth be told, we've got defense contractors here just like California does too. September 9, 2009 12:36 AM Richard Tibbetts said.
Steve Blank
MAY 4, 2009
In an early stage startup, instead of sales being up front, the point departments are likely to be product development and customer development. Later on in this same company’s life, sales will become the pointy end and product development moves to a supporting role. I loved to compete against these companies.
www.vccafe.com
MARCH 11, 2013
Steve Blank on Lean Customer Development. Customer service. questions and answers for non-programmers. California Israel Chamber of Commerce. Customer Development. Read post Why Learning should be your top 2013 new year’s resolution  for a full list. Codeacademy. Lean Methodology Sources.
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