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Social Customer Service Metrics: 3 Case Studies

Duct Tape Marketing

Social Customer Service Metrics: 3 Case Studies written by Guest Post read more at Duct Tape Marketing. The sheer volume of conversation going on allows businesses to analyze metrics and adjust customer service and marketing based on the numbers (i.e. The Social/Digital team is more concerned with metrics and strategy.

Metrics 28
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Email Marketing: Campaign Analysis, Metrics, Best Practices

Occam's Razor

Analyzing email campaigns requires three important insights: 1. You must use metrics that are unique to the medium. Your campaign data. Ready for the best email marketing campaign metrics? So for our email campaign analysis let’s look at metrics using that framework. Optimal Acquisition Email Metrics.

Metrics 137
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Lean Business Planning with Tim Berry [VIDEO]

Up and Running

We’re looking at our lean business planning is about strategy, tactics, concrete specifics including milestones, metrics, tasks and schedule, and essential numbers to run a business, all of which lead to managing cash flow. He lives in a small town in Idaho, so he can find out from Census.gov how many families live in his town.

Lean 60
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Out of the Crisis #21: Tomas Pueyo on the hammer and the dance, political polarization, and how the pandemic will affect the way we live and work

Startup Lessons Learned

How do we cut through the news in the disinformation campaign? One of my old Lean Startup sayings is that metrics are people too, and it came up in my conversation with Brian Chesky, too. And so, that's a problem, because you have a state, for example, like, I don't know, Idaho which is doing really, really, really well.