article thumbnail

Benchmarking Performance: Your Options, Dos, Don'ts and To-Die-Fors!

Occam's Razor

Any big changes in your marketing/customer acquisition strategy over the last time period (more money doing Search, less money in Email, elimination Facebook as it does not work, etc., Outcomes of the conversations with your Finance team and Sr. Even if they give you conversion rate benchmarks. Don't do it.

Analytics 133
article thumbnail

How Operations Can Be Used As A Lever For Compound Growth

Duct Tape Marketing

More About Jhana Li: Contact Jhana Li via email: jhana@jhanali.com. Challenges of scaling Jeff and Jay share conversations about growing and scaling subscription businesses with a customer first approach, check out all the episodes. If you wanted to get in touch, probably the best way to do it at this stage would be email.