article thumbnail

How to Nail Your First 90 Days as a CX Director

ConversionXL

Can I go through the onboarding experience with new hires? You could use quick-and-dirty guerilla research methods (e.g., You should still set out the hires you need to make and any operational team changes (e.g., Each one was a different activity or a task or a workshop. What tasks do you ask candidates to perform?

SQL 117
article thumbnail

Innovation Facilitation — Death is Easy, Magic Takes Training

Gregg Fraley, Author of Jack's Notebook

One of the reasons companies hire expensive agencies and consultants is because those agencies have dynamic, well-trained, inventive, and experienced facilitators. Or they hire experience. Post-It Note brainstorming can work, but it can’t be the only thing you do in a workshop. You’ve got to know the tools!

Guerilla 115
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Seven Innovation Fundamentals for Leaders

Gregg Fraley, Author of Jack's Notebook

If you know in your heart that you don’t have that thinker on your team, find them, hire them. This series of Seven Innovation Fundamentals is available as a training, workshop, or as a keynote speech, from Gregg Fraley of GFi. It depends on your business, but having superior talent on board is necessary.

article thumbnail

Grow Your Business With This Excellent Advice from 7 Exceptional Small Business Coaches

crowdSPRING Blog

If you’re not ready to pull the trigger and hire a business coach today, we’ve got you covered. In his book Billionaire in Training Sugars asserts , The smartest people in the world hire people smarter than themselves. Hiring a business coach can certainly be a wise choice. 1) Brad Sugars. ” 4) Lanna Hill.

article thumbnail

Grow Your Business With This Excellent Advice from 7 Exceptional Small Business Coaches

crowdSPRING Blog

If you’re not ready to pull the trigger and hire a business coach today, we’ve got you covered. In his book Billionaire in Training Sugars asserts , The smartest people in the world hire people smarter than themselves. Hiring a business coach can certainly be a wise choice. 1) Brad Sugars. ” 4) Lanna Hill.

article thumbnail

Temporary Innovation Veep

Gregg Fraley, Author of Jack's Notebook

What Won’t Change Innovation Culture: A one or two day intensive workshop or training by an innovation guru. Why not hire an “On call,” that is, temporary, Innovation Veep? Because that person will be hired by management, he or she will also have their support getting started. Don’t skip ahead.

Metrics 48