Customers Love Free Stuff … But That’s Not Your Problem
abovethecrowd.com
JUNE 2, 2021
Warren Buffet, 1997. Would that help retention and NPS (Net Promote Score)? On the demand side, the IPO process is limited to a handful of institutional investors and also ignores the vast majority of retail investors. Marketing 101: Customers love free stuff. Would they be loyal? Damn straight it would.
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