Remove 2008 Remove Conversion Remove Customer Development Remove Retention
article thumbnail

Lessons Learned: Validated learning about customers

Startup Lessons Learned

Some products have relatively obvious monetization mechanisms, and the real risks are in customer adoption. Products can find sources of validation with impressive stats along a number of dimensions, such as high engagement, viral coefficient, or long-term retention. Labels: agile , customer development 15comments: Scott Shapiro said.

Customer 167
article thumbnail

Lean Startup fbFund wrap-up

Startup Lessons Learned

Use some customer development to find out. Split-testing is great for linear optimization; making our landing pages, conversion rates, and retention metrics incrementally better day-in day-out. But its also amazing for testing big hypotheses, like what our customers really want to get out of our product.

Lean 60
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Marching through quicksand

Startup Lessons Learned

So I generally feel right at home in these conversations. And anytime you strike a deal for digital distribution of any content, insist that your creators be given real-time access to the big-picture metrics: not just downloads, but engagement, retention and replay. No departments The Five Whys for Startups (for Harvard Business R.

article thumbnail

Pivot, don't jump to a new vision

Startup Lessons Learned

Each has its own iterative process: customer development and agile development respectively. Some startups fail because the founders cant have this conversation - they either blow up when they try, or they fail to change because they are afraid of conflict. And how do you pick a new direction? Both are lethal outcomes.

article thumbnail

Lessons Learned: The metrics and levers of engagement.

Startup Lessons Learned

At IMVU , we would routinely find retention effects that would stem from registration changes and have impact days or weeks later. Each of those levers -- conversion rate, action/user, msgs/action, etc. -- are important when thinking about how and why users engage with your product. This is why the registration is so important.

Metrics 88
article thumbnail

Engagement loops: beyond viral

Startup Lessons Learned

Lessons Learned by Eric Ries Tuesday, December 16, 2008 Engagement loops: beyond viral Theres a great and growing corpus of writing about viral loops, the step-by-step optimizations you can use to encourage maximum growth of online products by having customers invite each other to join. Have you struggled with engagement and retention?

Viral 140
article thumbnail

Marketing Metrics 101 for B2B Startups

www.rocketwatcher.com

conversion prospects/targets – This shows how many targets took action or showed interest enough to become prospects. conversion leads/prospects - This can be an indicator of the quality of your marketing materials in terms of how well it is prompting the right types of prospects to take action. . April Amrita Reply 13.

B2B 42