ConversionXL

OCTOBER 16, 2022

There’s more to ecommerce customer acquisition than increasing checkout conversion rates. The key is ongoing measurement and testing to understand which acquisition strategies work for your ecommerce business. In this article, you’ll learn how to gauge the effectiveness of any customer acquisition strategy.

Acquisition 129

Acquisition eCommerce Customer Churn Rate 129

ConversionXL

OCTOBER 8, 2021

That’s why Customer Acquisition Cost (CAC) is such a critical metric. In most cases, it includes: Salaries of sales and marketing teams Advertising spend on acquiring new customers (Search/Display Ads, Social Ads, Sponsorship, etc.) That would mean the 1100 new customers in March are the result of February’s acquisition cost.

Acquisition 135

Acquisition Churn Rate Cost Customer 135

YoungUpstarts

SEPTEMBER 7, 2014

The payback period is the amount of time it takes to recoup your acquisition cost. Lifetime Value/Cost of Acquisition. The cost of acquisition is the cost to acquire a new customer and includes marketing costs, sales salaries, and all variable expenses related to getting that customer to make a purchase. Payback Period.

Metrics 219

Metrics Churn Rate Startup Acquisition 219

Up and Running

AUGUST 21, 2014

All that money that you spend in pay-per-click is going to go into your customer acquisition cost. Obviously, at the end of the day, the eCommerce conversion rate, how many people end up purchasing, it’s what you’re going to end up using to actually track your customer acquisition costs.

Metrics 84

Metrics Startup Churn Rate Forecast 84

Up and Running

OCTOBER 3, 2014

Churn and Churn Rate. Churn is the number of customers that cancel your service in a given month – when they leave, they’ve “churned out” and are no longer subscribing to your service. Churn rate is the percentage of customers that leave every month. CAC (Customer Acquisition Cost).

Metrics 96

Metrics Churn Rate Forecast Revenue 96

Up and Running

NOVEMBER 12, 2018

The five key metrics to judge your subscription model’s success are: Churn and churn rate. CAC (customer acquisition cost). That’s one benefit of the subscription pricing model—a slower sign up rate isn’t always bad for your business. MRR (monthly recurring revenue). LTV (lifetime value).

Business Plan 63

Business Plan Curation Balance Sheet Intellectual Property 63

ConversionXL

OCTOBER 30, 2019

Now try to think of the last time you experimented with something other than your acquisition strategy. Article after article, course after course, conference talk after conference talk addresses acquisition experimentation—getting more conversions at the top of the funnel. Every tip is acquisition-centric. Acquisition.

Retention 101

Retention Metrics Churn Rate Acquisition 101