Advisory Board Customer Development Lean Metrics 
Steve Blank
NOVEMBER 16, 2009
I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. In it, I got asked a question I often hear: “What if we have a web-based business that doesn’t have revenue or paying customers?
Startup Lessons Learned
OCTOBER 26, 2009
Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. Many companies seek to involve customers directly in the creation of their products.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Startup Lessons Learned
FEBRUARY 9, 2009
Lessons Learned by Eric Ries Monday, February 9, 2009 The lean startup @ Web 2.0 Expo to explain the lean startup concept to a larger audience. The Lean Startup: a Disciplined Approach to Imagining, Designing, and Building New Products.: It uses principles of agile software development, open source and web 2.0,
Startup Lessons Learned
JUNE 22, 2009
Lessons Learned by Eric Ries Monday, June 22, 2009 Pivot, dont jump to a new vision In a lean startup , instead of being organized around traditional functional departments, we use a cross-functional problem team and solution team. Each has its own iterative process: customer development and agile development respectively.
Startup Lessons Learned
OCTOBER 4, 2008
Maybe youd like to start with The lean startup , How to listen to customers , or What does a startup CTO actually do? ) He serves on the advisory board of a number of technology startups, and has worked as a consultant to a number of startups, companies, and venture capital firms. Looking forward for your future posts.
Startup Lessons Learned
SEPTEMBER 14, 2008
Create a members-only forum where only qualified customers (perhaps, paying customers) can post. Establish a customer advisory board. Hand pick a dozen customers who "get" your vision. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Expo SF (May. .
Startup Lessons Learned
OCTOBER 11, 2009
No experiment can affect more than a specified number of customers (usually expressed as a % of total). Every experiment has to be evaluated based on a single standard report of 5-10 (no more) key metrics. Either way, the team learns immediately whether their assumptions about how customers would behave were correct.
Expert insights. Personalized for you.
219 
Let's personalize your content