Agile Boston Community Customer Development 
Startup Lessons Learned
SEPTEMBER 11, 2009
Lessons Learned by Eric Ries Friday, September 11, 2009 The cardinal sin of community management Once you have a product launched, you will the face the joys – and the despair – of a community that grows up around it. Most normal customers – even among early adopters - do not pay attention to the trolls.
Startup Lessons Learned
AUGUST 26, 2009
Ive written a little bit about the origins of Silicon Valley because I think its important for us to understand how we got here in order to make sure we preserve what is best about our community. The companies I spoke to all agreed that the community there was extremely supportive, especially in the critical ulta-early-stage.
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Startup Lessons Learned
MAY 14, 2009
The response so far has been nothing short of overwhelming, and I want to especially thank those of you who participated in the survey and customer validation exercise that helped shape this event. I have contacts within the university and entrepreneurial communities and would be happy to help you set up something if interested.
Startup Lessons Learned
OCTOBER 26, 2009
And, as you can see in my previous post on “ The cardinal sin of community management &# the feedback could be all over the map. But we had some super-active customers who would act as editors, collecting feedback from all over the community and synthesizing it into a report of the top issues. It was absolutely worth it.
Startup Lessons Learned
FEBRUARY 11, 2009
Heres the short version: hire people from the online communities that develop free software. Beyond the quality of the candidates themselves, Ive noticed three big effects of hiring out of free software communities: You can hire an expert in your own code base. Ive had the good fortune to see this first-hand. Submit patches.
Startup Lessons Learned
MARCH 29, 2010
Each part of the program is organized around one phase of the Build-Measure-Learn feedback loop and begins with a keynote address from a heavy hitter: Steve Blank on Customer Development, Randy Komisar on "Getting to Plan B" and - a third person, not-yet-announced-but-extremely-cool-trust-me. Expo SF (May.
Startup Lessons Learned
APRIL 26, 2009
That engine of creativity has led to a catalog of something like 2 million virtual goods authored by a hundred thousand developers. Most importantly, there is almost no niche or trend that is unserved by this community. When you participate in an open community like these you take advantage of tremendous amounts of effort.
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