Both Sides of the Table

APRIL 26, 2016

The key to being able to run a business that isn’t yet profitable (on operating margin) is availability of capital to finance losses and preferably at a cost that isn’t too punitive to the founders and employees. CAC is often measured incorrectly and doesn’t often doesn’t capture the true costs of acquisition.

Metrics 150

Metrics Cost Acquisition Startup 150

Hearpreneur

DECEMBER 10, 2019

So for the coming year, I have as my main goal to let go and trust that my wonderful, and very competent staff will be able to deliver the same level of quality that I would. 5- Promote employee engagement. I think that the key to running a leading workforce is to ensure that your employees are happy and plan to stick around.

Entrepreneur 127

Entrepreneur Security SEO Community 127

Hearpreneur

DECEMBER 8, 2019

So for the coming year, I have as my main goal to let go and trust that my wonderful, and very competent staff will be able to deliver the same level of quality that I would. 5- Promote employee engagement. I think that the key to running a leading workforce is to ensure that your employees are happy and plan to stick around.

Entrepreneur 62

Entrepreneur Security SEO Community 62

ConversionXL

OCTOBER 11, 2022

A good retention rate means people continue to choose you over a competitor, deepening customer relationships and reducing churn rate. While studies vary on just how much cheaper it is to retain a customer, it’s widely agreed that retention is anywhere from five to 25 times more cost-effective than marketing to a new audience.

Retention 111

Retention eCommerce Channel Community 111

Startup Lessons Learned

MARCH 21, 2013

Start with metrics in mind To help with this, the book looks at dozens of metrics—such as churn, customer lifetime value, viral coefficient, acquisition cost, uptime, and engagement—and suggests where that metric should be before you can move on to the next stage of your business. So churn for those product categories may be lower.

Analytics 167

Analytics Lean Metrics Churn Rate 167

maplebutter.com

JANUARY 8, 2013

Outsourcing is something a big company, with a known customer / problem (that has revenue & traction) does to save cost. Non of this academic stuff. I have a proposal written up including full cost and revenue projections. Entrepreneurs always struggle with competing priorities and manage expenses very closely.

Technical Review 44

Technical Review Startup Cofounder Software Review 44