Remove Community Remove Continuous Deployment Remove DC Remove Metrics
article thumbnail

What would you want to tell Washington DC about startups?

Startup Lessons Learned

Lessons Learned by Eric Ries Tuesday, September 8, 2009 What would you want to tell Washington DC about startups? Im writing this post from an airplane headed to Washington DC, where Ill be presenting at the Government 2.0 So heres my simple question: What do folks in Washington need to know about the global community of entrepreneurs?

DC 90
article thumbnail

The cardinal sin of community management

Startup Lessons Learned

Lessons Learned by Eric Ries Friday, September 11, 2009 The cardinal sin of community management Once you have a product launched, you will the face the joys – and the despair – of a community that grows up around it. This probably sounds illogical. After all, people rarely say they are mad because they are not being heard.

Community 158
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Building a new startup hub

Startup Lessons Learned

Ive written a little bit about the origins of Silicon Valley because I think its important for us to understand how we got here in order to make sure we preserve what is best about our community. The companies I spoke to all agreed that the community there was extremely supportive, especially in the critical ulta-early-stage.

article thumbnail

The free software hiring advantage

Startup Lessons Learned

Heres the short version: hire people from the online communities that develop free software. Beyond the quality of the candidates themselves, Ive noticed three big effects of hiring out of free software communities: You can hire an expert in your own code base. Once youre part of the community, a big question is who to try and hire.

article thumbnail

A real Customer Advisory Board

Startup Lessons Learned

And, as you can see in my previous post on “ The cardinal sin of community management &# the feedback could be all over the map. But we had some super-active customers who would act as editors, collecting feedback from all over the community and synthesizing it into a report of the top issues. It was absolutely worth it.

article thumbnail

New conference website, speakers, agenda

Startup Lessons Learned

Doesnt the communication overhead of a large team lead to chaos of overlapping experiments and continuously-deployed bugs?" "If And do I still need to get out of the building if Ive got great metrics and surveys?" My hope for this conference is that it will benefit the global community of entrepreneurs.

article thumbnail

Datablindness

Startup Lessons Learned

That’s because many of our reports feed us vanity metrics: numbers that make us look good but don’t really help make decisions. Yet even among those who have access to good actionable metrics, I’ve noticed a phenomenon that prevents taking maximum advantage of data. Case Study: Continuous deployment makes releases n.