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Story Behind “The Secret History” Part III: The Most Important.

Steve Blank

If you are a practitioner of Customer Development, ESL was doing it before most us were born. The Army offered Fred Terman, the Dean of Engineering at Stanford, a $5M contract to build an electronics countermeasures lab. By 1961 its customers now included our intelligence agencies.

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Top 30 Startup Posts for July 2010

SoCal CTO

This continues my series of posts: Top 30 Startup Posts in June 2010 Top 29 Startup Posts May 2010 Startup CTO Top 30 Posts for April 16 Great Startup Posts from March The following are the top items based on social signals. Customer Validation needs to have the CEO actively involved. Customer Development Diagnostics over Lunch.

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Women 2.0 » FounderDating: How I Found My Co-Founder

www.women2.org

After quitting my job and starting Sorced , I spent a few months validating my business concept by creating the product mockups and doing customer development. Consequently, I either needed a tech co-founder or to pay someone to develop the product. Given those criteria, where are the watering holes to find these engineers?

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Minimum Viable Product: a guide

Startup Lessons Learned

You refer to an anonymous Valley-based MMORPG that consumed years and tens of millions in development, but got little commercial traction. In each case, a single maintainer recorded items emailed by newsgroup readers, and posted updated versions of his list from time to time." August 3, 2009 8:08 PM William Mitchell said.

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Lessons Learned: Employees should be masters of their own time

Startup Lessons Learned

If your marketing team actually uses data to make decisions, your engineering team will be impressed. I honestly dont know how startups survive without this sense of responsibility on the part of the people doing the actual work that affects customers. In a level playing field, peoples true expertise becomes evident.

Employee 146
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What would you want to tell Washington DC about startups?

Startup Lessons Learned

I think the first three items on your list are top on my agenda. I started my last company with 100% off-shore resources because I could never have completed Customer Development at a reasonable cost of money or regulatory burden had I employed US Citizens. What were you referring to? Thanks guys!) Amen to this topic!

DC 90
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The cardinal sin of community management

Startup Lessons Learned

Most of the items had been bought for the novelty value, anyway. I agree that listening and communicating is a key to success, but customer development can only do so much. You NEED to find people who will ALL BE ON THE SAME PAGE about what content it what, and NOT rely on your customers to rate items for you.

Community 158