Remove Customer Development Remove Finland Remove Operations Remove Sales
article thumbnail

The Helsinki Spring

Steve Blank

I spent the month of September lecturing, and interacting with (literally) thousands of entrepreneurs in two emerging startup markets, Finland and Russia. This is the first of two posts about Finland and entrepreneurship. Part 2 with more observations about Finland and the Lessons Learned will follow shortly.

Finland 328
article thumbnail

Lessons Learned: What is customer development?

Startup Lessons Learned

Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customer development? But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." Many of us are not accustomed to thinking about markets or customers in a disciplined way.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Helsinki Spring

ReadWriteStart

I spent the month of September lecturing, and interacting with (literally) thousands of entrepreneurs in two emerging startup markets, Finland and Russia. This is the first of two posts about Finland and entrepreneurship. steve blank in finland sept 2011 View more documents from steve blank. 9-to-5 Venture Capital. Discuss.

Finland 158
article thumbnail

Lessons Learned: Validated learning about customers

Startup Lessons Learned

For a startup, having great sales DNA is a wonderful asset. The problem stems from selling each customer a custom one-time product. This is the magic of sales: by learning about each customer in-depth, they can convince each of them that this product would solve serious problems. They are closing orders.

Customer 167
article thumbnail

Lessons Learned: The four kinds of work, and how to get them done.

Startup Lessons Learned

Now its time to start to think seriously about how to find a repeatable and scalable sales process, how to position and market the product, and how to build a product development team that can turn an early product into a Whole Product. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

article thumbnail

Datablindness

Startup Lessons Learned

For example, I quickly learned that when I twittered about the event, more often than not I would make a sale. That’s why we have operations alerts trigger a page, but it can also work for other customer events. And here is the howto for your sales bell: [link] Have fun! :-) June 9, 2009 1:42 AM David Skillern said.

article thumbnail

Embrace technical debt

Startup Lessons Learned

Lean vs. debt In the world of physical goods, the leaner a supply chain is, the less debt is required to operate it. This makes lean supply chains more robust in the face of the unexpected: if sales suddenly dry up, they are stuck with less unsold inventory and simultaneously have less debt to service. pay 'interest').