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9 Case Studies That’ll Help You Reduce SaaS Churn

ConversionXL

That’s why you need to be simultaneously feeding your growth engine , while monitoring churn and your other startup metrics. They refer to these differences as “ Red Flag” Metrics (or RFMs). Total number of logins also proved to be an important metric, though not as much so as the former two. times per day on average.

Retention 106
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Knowledge

Occam's Razor

" ~ Web Metrics: "What is a KPI? " + Standard Metrics Revisited Series. "Engagement" Is Not A Metric, It's An Excuse. Defining a "Master Metric", + a Framework to Gain a Competitive Advantage in Web Analytics. Aggregation of Marginal Gains: Recession Busting Analytics!

Analytics 124
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The Case For Creating A Podcast For Your E-Commerce Or Software Company

ConversionXL

However, in 2007, “familiarity” jumped to 37%, and in 2012, it was 45% – that’s a 105% difference!! To be fair, “familiarity” and “Ever listened to” aren’t really great metrics that translate to consumption. That’s not all: the percentage of American’s surveyed who said they’d ever listened to a podcast took on the same trajectory.

Software 100
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Cracking The Code: The Bessemer 10 laws of SaaS - Fall 2008.

Cracking the Code

If you are interested in learning more about the Bessemer 10 Laws of SaaS, you can listen to the webminar we did earlier this week with Salesforce by clicking on the picture below: You can also download the full white paper on the SaaS section of the Bessemer website or browse quickly through the slides on slidehsare. at 11:09 AM. Great list!

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Special: The 56 Israeli Companies Exhibiting in Mobile World Congress 2011

VC Cafe

It has been downloaded by 2 million time, requiring less CPU processing than competing text input apps. The solution provides a live, accurate status of customers’ level of satisfaction, according to metrics that are pre-defined and measured at the time of the customer experience. Mce Systems. MailVision.

Mobile 103