article thumbnail

9 Case Studies That’ll Help You Reduce SaaS Churn

ConversionXL

How Groove Reduced Churn by 71% By Defining “Why” Customers Quit. churn rate meant the company’s growth was unsustainable. Leverage what you learn to intervene with high-risk users and lower your churn rate. How Telefonica Ireland Uses Business Intelligence To Reduce Churn. Now to the case studies….

Retention 106
article thumbnail

Transforming Marketing With Artificial Intelligence

Duct Tape Marketing

But as a social media pro or an ad person or a blog post writer, you're going to take these almost as drafts and improve on them and then publish them. You know, should we get on Twitter, this, you know, circa 2007 or something like that. And it's doing it now. You're not gonna grab it and hit publish. Who's gonna open emails.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What I’ve Learned About Venture Funding

Both Sides of the Table

blog here ). The industry did that in 2007. But if you don’t – now you have many cynical VCs lining up critiquing your CAC/LTV ratios, your churn rates, your poor performing cohorts. Amnesia sets in and we get back on the merry-go-round. I saw this great image on Twitter courtesy of Simon Wardley , CC3.0

article thumbnail

Cracking The Code: The Bessemer 10 laws of SaaS - Fall 2008.

Cracking the Code

Keep up the blogging and web casts and we will keep listening and growing. Bessemer SaaS Law #1: Your key monthly business metrics are: CMRR (Committed Monthly Recurring Revenue), Churn, and Cash flow - “Bookings” is for suckers. Note: high CAC ratio means high productiviy (see blog post for definition). internet. (6).

article thumbnail

Crazy! 189 Answers To The Top Startup Questions On Your Mind

maplebutter.com

It’s also a great way to get inspiration for blogging. No funding and you are trying to get exposure, you have exhausted Twitter, Facebook and a blog. I would go back to the blog – it’s the #1 ROI if done right. What’s the best way to commercialize a blog? Why do I do it? What are the other essentials?