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A real Customer Advisory Board

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. One example is having a real Customer Advisory Board.

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Lessons Learned: About the author

Startup Lessons Learned

He previously co-founded and served as Chief Technology Officer of IMVU. He serves on the advisory board of a number of technology startups, and has worked as a consultant to a number of startups, companies, and venture capital firms. While an undergraduate at Yale Unviersity, he co-founded Catalyst Recruiting.

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The lean startup @ Web 2.0 Expo (and a call for help)

Startup Lessons Learned

Expo San Francisco 2009 The current macroeconomic climate presents unparalleled opportunities for those that can thrive with constrained resources. If youre interested in being part of my "customer advisory board" for this presentation, please get in touch. I would love to be on your advisory board.

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How to listen to customers, and not just the loud people

Startup Lessons Learned

Today, when I talk to startup founders, the most common answer I get to the question "do you talk to your customers?" Establish a customer advisory board. April 23, 2010 in San Francisco. Most of the people building our product werent themselves target customers. Let them connect with each other, but also with you.

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Embrace technical debt

Startup Lessons Learned

I think that if a web founder would come to me asking for an investment talking about how he's coding an immensly scalable, perfectly designed system, I will throw him out in an instant. should the test subjects be part of the customer advisory board? April 23, 2010 in San Francisco. Bring your questions.

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Less is More, More or Less

Steve Blank

As a founder my first job was Customer Discovery – getting out of the building to listen to customers and see whether our understanding of what problems customers had was correct, and if so whether our product as spec’d would solve that problem. Founder Too. My engineering co-founder and I had a great relationship.

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A large batch of videos, slides, and audio

Startup Lessons Learned

pbWorks (formerly pbWiki) was one of the first companies that ever invited me to join their advisory board. pbWorks (formerly pbWiki) was one of the first companies that ever invited me to join their advisory board. April 23, 2010 in San Francisco. Bring your questions.

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