Remove B2B Remove Conversion Remove Customer Development Remove Retention
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Are You Putting Your Rock Star Customers To Work?

YoungUpstarts

Consider the superb results companies are getting from this new way of thinking about customers: - Customer salespeople achieved, in effect, 80 percent close rates for Salesforce.com , which was key in growing their business in the face of much bigger, better-funded competitors. - Wrong message, wrong audience.

Customer 154
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Everything You Need To Know About Designing Valuable Customer Surveys

ConversionXL

Conversions are mostly about being relevant to your customers. If what you offer and the way you present it is relevant to your visitors they will convert to buying customers. Then again if you don’t understand who your customer is or worse it’s “everybody” then you have very little change of being successful at it.

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Startup Tools

steveblank.com

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

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How To Create Customer Personas With Actual, Real Life Data

ConversionXL

With only 6% of senior executives believing that their companies understand their customers’ needs extremely well, it’s no wonder why customer acquisition and retention has become a substantial problem. The Case For Building Customer Personas Out Of Data-Driven Research. What Customer Personas Are NOT.

Customer 133
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Startup Resources

www.vccafe.com

Startups for startups – the top B2B tools used by Startups – Includes the list of top 50 startup vendors in 2012 by Vendorstack , a reviews and Q&A platform on enterprise vendors for startups and mid-market companies. Steve Blank on Lean Customer Development. customer retention, churn reduction, lifetime value.

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Marketing Metrics 101 for B2B Startups

www.rocketwatcher.com

Rocket Watcher Product Marketing for Startups Product Marketing for Startups About Speaking Contact Email Posts Startups Product Marketing Messaging Social Media Commentary Uncategorized Marketing Metrics 101 for B2B Startups 13. Rocket watcher b2b marketing metrics View more presentations from April Dunford.

B2B 42
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How to Name Your Startup

www.rocketwatcher.com

I had 2 conversations with startup founders this week that are trying to decide on a name for their company and I felt their pain. b2b marketing. customer development. customer retention. customer service. But name your startup John Smith and Associates and you’ve got yourself a problem.

Naming 41