Steve Blank

SEPTEMBER 27, 2016

The more that people pay you, the more influence customers feel they should have, but they don’t necessarily know what they want. Customers will try to be polite and tell you want you want to hear. Doing customer discovery isn’t the same as running a focus group. We had to figure out how to get honest feedback.

Cofounder 268

Cofounder Entrepreneur Hawaii Massachusetts 268

Steve Blank

DECEMBER 28, 2020

Tactically, how effective would customer discovery be for the students? Would customers sit for virtual interviews? In classes it’s easier to get people to participate but it’s difficult to keep momentum, especially when you get into the hard part of customer discovery. Customer Discovery. This Summit.

Lean 417

Lean Community San Jose Africa 417

Steve Blank

MAY 18, 2009

Founding a company is a sheer act of will and tenacity in the face of immense skepticism from everyone – investors, customers, friends, etc. Next, you have to deal with the daily crisis of product development and acquiring early customers. And that’s just to get started. Let me know what you think.

Founder 307

Founder Silicon Valley RSS China 307

Steve Blank

SEPTEMBER 27, 2016

The more that people pay you, the more influence customers feel they should have, but they don’t necessarily know what they want. Customers will try to be polite and tell you want you want to hear. Doing customer discovery isn’t the same as running a focus group. We had to figure out how to get honest feedback.

Cofounder 120

Cofounder Entrepreneur Hawaii Massachusetts 120