Steve Blank

JUNE 8, 2021

This class is built on conducting in-person of interviews with customers/ beneficiaries and stakeholders, but due to the pandemic, teams now had to do all their customer discovery via a computer screen. How would customer interviews work via video? See here for an extended discussion of remote customer discovery.).

Lean 385

Lean Security Asia SBIR 385

Steve Blank

NOVEMBER 26, 2009

Since our kids were little our Thanksgiving tradition was to head to Hawaii with friends and eat Thanksgiving dinner under the palm trees to the sound of the waves next to the warm ocean. ( So no post today on entrepreneurship, Secret History of Silicon Valley, Customer Development, Lean Startups, etc.

Silicon Valley 137

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Steve Blank

OCTOBER 27, 2015

Founders get out of the building to talk to customers. In the Lean LaunchPad/I-Corps our equivalent to the Braintrust are weekly meetings where teams present what they learned from talking to customers and show their latest minimum viable products, and instructors provide continuous feedback. Customer Development.

Founder 120

Founder Lean Hawaii Incubator 120

Steve Blank

DECEMBER 28, 2020

Tactically, how effective would customer discovery be for the students? Would customers sit for virtual interviews? In classes it’s easier to get people to participate but it’s difficult to keep momentum, especially when you get into the hard part of customer discovery. Customer Discovery. This Summit.

Lean 399

Lean Community San Jose Africa 399

Steve Blank

MAY 18, 2009

Founding a company is a sheer act of will and tenacity in the face of immense skepticism from everyone – investors, customers, friends, etc. Next, you have to deal with the daily crisis of product development and acquiring early customers. And that’s just to get started. Let me know what you think.

Founder 297

Founder Silicon Valley RSS China 297

Steve Blank

SEPTEMBER 27, 2016

The more that people pay you, the more influence customers feel they should have, but they don’t necessarily know what they want. Customers will try to be polite and tell you want you want to hear. Doing customer discovery isn’t the same as running a focus group. We had to figure out how to get honest feedback.

Cofounder 264

Cofounder Entrepreneur Hawaii Massachusetts 264

Steve Blank

SEPTEMBER 27, 2016

The more that people pay you, the more influence customers feel they should have, but they don’t necessarily know what they want. Customers will try to be polite and tell you want you want to hear. Doing customer discovery isn’t the same as running a focus group. We had to figure out how to get honest feedback.

Cofounder 120

Cofounder Entrepreneur Hawaii Massachusetts 120