5 Tips to Becoming a More Customer Centric Organization
Both Sides of the Table
NOVEMBER 1, 2009
Getting Customers Involved in Product Priorities – Around the time that Salesforce.com acquired my company we also acquired a company called CrispyNews. They had decided to take a Digg style approach to product development. Customers had requested that we build out a more robust solution than our current product had.
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