Startup Professionals Musings

JULY 25, 2018

It’s easy to see how cultures go astray, for example, when you pay only for sales volume, but expect a high focus on customer satisfaction. Establish metrics on the culture, as well as the product. Healthy cultures have high morale, as well as low turnover, high rates of retention, and attract top talent. Place shapes culture.

Silicon Valley 143

Silicon Valley Retention Metrics Architecture 143

ConversionXL

JUNE 3, 2019

Has your company’s customer retention rate increased, decreased, or maintained the status quo over the past five years? Are you actively working on retention? Have you outlined and initiated a formal customer retention strategy? Make your retention strategy personal. Image source). Email performance.

Retention 82

Retention Developer Customer Programming 82

ConversionXL

APRIL 3, 2018

The 2018 edition of CXL Live brought together 400 practitioners from 22 countries and everyone was “locked in” at a beautiful resort for a full three days. Julian Gaviria (@juliangav) March 30, 2018. Stefan Koenig (@koenigst) March 30, 2018. — Tom van den Berg (@TomvdBerg1) March 28, 2018. And we’re off!

Retention 106

Retention Artificial Inteligence Channel Email 106

View from Seed

MAY 16, 2019

You can see this both by looking at a cohort “layer cake” graph or by examining the net dollar retention. Slack’s net dollar retention rate is an incredibly impressive 143%. in MRR from customers at the end of 2018. Slack’s net dollar retention rate is decreasing, but is still a long way from dropping below 100%.

Lock-up Period 168

Lock-up Period Retention Azure .Net 168

Agile VC

MAY 16, 2019

You can see this both by looking at a cohort “layer cake” graph or by examining the net dollar retention. Slack’s net dollar retention rate is an incredibly impressive 143%. in MRR from customers at the end of 2018. Slack’s net dollar retention rate is decreasing, but is still a long way from dropping below 100%.

Lock-up Period 100

Lock-up Period Retention Azure .Net 100

Up and Running

FEBRUARY 18, 2021

Customer acquisition drives sales and profit margins and it needs to be measured and balanced together with the customers’ lifetime value (LTV). We’ll cover the following strategies: Retargeting and remarketing Partner programs A/B testing Customer retention Automated processes. Retargeting and remarketing.

Acquisition 127

Acquisition Cost Affiliate Customer 127

Austin Startup

FEBRUARY 1, 2018

Product managers have the exciting responsibility of establishing the goals, roadmap and tracking metrics of their product (among many other duties), and also the less-glamorous but equally-important task of taking care of all the blocking and tackling required?—?from Galyen cautions that many PMs get stuck inside what he calls “four walls.”

Management 85

Management Product Technical Review Software Review 85