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A real Customer Advisory Board

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. Many companies seek to involve customers directly in the creation of their products.

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The lean startup @ Web 2.0 Expo (and a call for help)

Startup Lessons Learned

The Lean Startup: a Disciplined Approach to Imagining, Designing, and Building New Products.: If youre interested in being part of my "customer advisory board" for this presentation, please get in touch. Eric, if youre looking for any help as a "customer advisory board", Id love to do anything I can to help.

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Embrace technical debt

Startup Lessons Learned

Like a financial debt, the technical debt incurs interest payments, which come in the form of the extra effort that we have to do in future development because of the quick and dirty design choice. Startups especially can benefit by using technical debt to experiment, invest in process, and increase their product development leverage.

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Building Great Founding Teams

Steve Blank

(However, in some industries such as life sciences, founders may be tenured professors who are not going to give up their faculty positions, so they often become the head of a startup’s scientific advisory board, but aren’t part of the founding team.). A couple of caveats about founders with “ideas.”

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How to listen to customers, and not just the loud people

Startup Lessons Learned

Establish a customer advisory board. Thoughts on scientific product development Lo, my 5 subscribers, who are you? Create a members-only forum where only qualified customers (perhaps, paying customers) can post. Let them connect with each other, but also with you. Hand pick a dozen customers who "get" your vision.

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Lessons Learned: About the author

Startup Lessons Learned

He serves on the advisory board of a number of technology startups, and has worked as a consultant to a number of startups, companies, and venture capital firms. my startup is Blank Label (www.blank-label.com), which is a provider of custom dress shirts that empowers consumers to become the designer of their own product.

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Startup Tools

steveblank.com

AgileZen – project management visually see and interact with your work Kanbanery – Simple online team or personal kanban board LeanKit Kanban – Great for visualizing work of product development Kanban Pad – “Nice and lean” and free online Kanban tool Banana Scrum – A tool simple as Scrum itself.