Audio Cofounder Community Customer Development 
Startup Lessons Learned
SEPTEMBER 11, 2009
Lessons Learned by Eric Ries Friday, September 11, 2009 The cardinal sin of community management Once you have a product launched, you will the face the joys – and the despair – of a community that grows up around it. Most normal customers – even among early adopters - do not pay attention to the trolls.
Startup Lessons Learned
AUGUST 26, 2009
Ive written a little bit about the origins of Silicon Valley because I think its important for us to understand how we got here in order to make sure we preserve what is best about our community. The companies I spoke to all agreed that the community there was extremely supportive, especially in the critical ulta-early-stage.
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Startup Lessons Learned
OCTOBER 26, 2009
One example is having a real Customer Advisory Board. They had their own private forum, and a company founder (aka me) personally ran the group in its early days. And, as you can see in my previous post on “ The cardinal sin of community management &# the feedback could be all over the map. Here’s what it looks like.
Startup Lessons Learned
FEBRUARY 11, 2009
Heres the short version: hire people from the online communities that develop free software. Beyond the quality of the candidates themselves, Ive noticed three big effects of hiring out of free software communities: You can hire an expert in your own code base. Ive had the good fortune to see this first-hand. Submit patches.
A Smart Bear: Startups and Marketing for Geeks
OCTOBER 24, 2011
” Introduced a few months ago as an Austin event, I’m now doing this live audio advice column to the web, taking phone calls from startups around the country. My co-hosts were Bob Walsh and Patrick Foley , hosts of the well-known Startup Success Podcast. How cofounders can collaborate without going crazy.
Startup Lessons Learned
MARCH 29, 2010
Weve gone from total obscurity to something people are beginning to misunderstand and even co-opt. My hope for this conference is that it will benefit the global community of entrepreneurs. By creating a space for your startup community to congregate and share new ideas, youre enabling a new kind of economic growth.
Startup Lessons Learned
DECEMBER 14, 2009
And passionate players are often the backbone of game communities – especially online. A great product enables customers, developers, partners, and even competitors to exchange their unique currencies in combinations that lead to financial success for the company that organizes them. Founders struggle with this question.
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