Remove Channel Remove Customer Development Remove Early Stage Remove Product Development
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Customer Development Manifesto: The Path of Warriors and Winners.

Steve Blank

This post describes a solution – the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for product development activities inside the building and neatly integrates customer and agile development.

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Lessons Learned: Validated learning about customers

Startup Lessons Learned

In an early-stage startup especially, revenue is not an important goal in and of itself. This may sound crazy, coming as it does from an advocate of c harging customers for your product from day one. Let’s start with a simple question: why do early-stage startups want revenue?

Customer 167
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Vision versus Hallucination – Founders and Pivots

Steve Blank

It was great to watch him embrace the spirit and practice of customer development. He was constantly in front of customers, listening, selling, installing and learning. I got to spend time inside his company while I was using their software to analyze early-stage ventures. Filed under: Customer Development.

Founder 316
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The Leading Cause of Startup Death – Part 1: The Product.

Steve Blank

Thirty years later we now realize that its one the causes of early startup failure. Thirty years later we now realize that its one the causes of early startup failure. This series of posts is a brief explanation of how we’ve evolved from Product Development to Customer Development to the Lean Startup.

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Lean Analytics: The Best Numbers for Non-Tech Companies

Startup Lessons Learned

LSC: Tell us about the customer development you did for your book: Alistair: We''ve been thrilled at how Lean Analytics seemed to resonate with founders. LSC: What''s an example of one metric, other than revenue, that you might look at for a non-tech product? The reality, though, is that every company today is a tech company.

Analytics 167
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Lo, my 2295 subscribers, who are you?

Startup Lessons Learned

, it seemed time to return to the subject of investigating who my customers are. Today, Id like to spend some time on two techniques: the problem presentation and learning what channels of information reach customers. But beyond the obvious, its also important to know where customers go to get answers to pressing questions.

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It's a startup, not a spreadsheet

Startup Lessons Learned

She has a separate team, with its own culture and office, and a mandate straight from top management to innovate without regard to the company’s historic products, channels, or supply chain. In other words, we want to use the spreadsheet to quantify our progress using the most important unit: validated learning about customers.