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So you’ve validated your startup idea. What next?

The Next Web

Ariel Rosenthal is a co-founder at Xprt, a new startup looking to provide instant technical support and shopping advice from reliable and vetted experts. Working on startups for the last 10 years, I had some successes and some failures.

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The fundamental lesson of the forces governing scaling startups

A Smart Bear: Startups and Marketing for Geeks

Idealistic founders believe they will break the mold when they scale, and not turn into a “typical big company.” Or it’s fatal because that was a co-founder. Consider the timeline of adding a technical support team member. Predictability is also required for healthy team-growth. It’s a different thing.

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[Singapore][Competition] SiTF Announces 2011 Award Winners

YoungUpstarts

YFind co-founder Melvin Yuan says the team found it an experience pitching the many seasoned technopreneurs and businessmen who formed the judging panels for this award. Y-Find Technologies co-founders Ting See Ho, Melvin Yuan and Han Yang. ICT Team Excellence – Technical Support. Silver Radar.

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10 Tips For Making The Most Out of Video Conferencing

YoungUpstarts

Check which country a manufacturer’s technical support is provided in. Free technical support located in your country/region is always best. When pricing your VC system, be sure to check for any required annual support/maintenance fees. Arthur Pait is the co-founder and President of AVer Information Inc.

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Announcing our investment in Ada Support – the AI support platform that’s answering 2 million questions a month

Version One Ventures

As Ada Support launches its automated chat platform from stealth and announces an impressive $2.5 million seed round, we’re looking back at our journey with founders Mike Murchison and David Hariri. The platform makes powerful artificial intelligence accessible to non-technical support teams.

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Scaling-up: Turning the corner from starving startup to growing company

The Next Web

Noam Fine, co-Founder and CEO of Widdit , providing app developers engagement solutions over the mobile and Web platforms. Listen carefully and humbly to your users, using social media channels to provide real-time technical support. Social media is now an indispensable factor.

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Free money for your impact tech startup

David Teten

Now the bad news: some venture capitallists have a bias against startups with an explicit positive social impact, on the grounds that they have a smaller addressable market, and that the founders are not sufficiently focused on creating shareholder wealth. Google for Startups Accelerator. J.M.Kaplan Innovation Prize. Notley Ventures.