article thumbnail

Twitter Link Roundup #226 – Small Business, Startups, Innovation, Social Media, Design, Marketing and More

crowdSPRING Blog

Mary Meeker of Kleiner Perkins Caufield & Byers presented the data at the recent Code Conference. To Negotiate Effectively, First Shake Hands | Francesca Gino |Harvard Business Review – crowdspring.co/1jQOCwN. Customer] Retention is King (good insights on measurement) – crowdspring.co/1haiyJt. 1ovDU38.

article thumbnail

5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

I know that this all seems obvious now with the movements started by Steven Blank ( Four Steps of Epiphany ) with the whole Customer Development processes / Lean Startup movements also popularized by people like Eric Ries. I know that their are independent software companies now focused on this like UserVoice and Get Satisfaction.

Customer 280
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Private Equity and Venture Capital Investors Are Eating Their Own Dogfood

David Teten

For both origination and due diligence, a host of companies aspire to be the “Bloomberg of private companies”, including CB Insights , Crunchbase , DataFox , FuelUp , fundsUP , Mattermark , Qodeo , Quid , Tracxn , Unomy.com , and Zirra. 5) Due diligence. 4) Manage deal flow. Talent Relationship Management tools (e.g.,

article thumbnail

SuperMac War Story 5: Strategy versus Relentless Tactical.

Steve Blank

Since no benchmarks existed, we enlisted our engineering department in a serious software development effort and wrote our own. And we made sure that instead of some artificial numbers, the benchmarks truly measured performance on these four key applications our customers told us were important.

article thumbnail

Are You Putting Your Rock Star Customers To Work?

YoungUpstarts

Find and engage customer advocates using a gamification platform that makes it interesting and enjoyable to advocate. Allow customers who identify themselves as promoters on surveys to immediately provide a recommendation on the spot. In the process, everyone understands that SAS Canada software was an important contributor.

Customer 154
article thumbnail

The Ultimate Guide to Starting a Software Company

Up and Running

Since the term “cloud computing” was coined in 1996—at least as we have come to understand its meaning—the software as a service industry has exploded. If you use software like LivePlan, you can create this initial “lean plan” in under an hour and then spend your time where it really matters—on validating your idea.

article thumbnail

Lessons Learned: Please teach kids programming, Mr. President

Startup Lessons Learned

See Paul Grahams Why Nerds are Unpopular to learn more) Take a look at this article on a programming Q&A site: How old are you, and how old were you when you started coding? We also learned that law is code , and that leadership was needed to build thriving communities in a digital age. Can I send you a review copy?