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Massacre at IBM

Steve Blank

Long before there was the Lean Startup, Business Model Canvas or Customer Development there was a guy in Santa Barbara California who had already figured it out. I want to tell you a story about how a team pivoted and succeeded by synchronizing product and customer development. Here’s a guest post from Frank.

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Innovation, Change and the Rest of Your Life

Steve Blank

I lived through the time when working in my first job in Ann Arbor Michigan we had to get out a map to find out that San Jose was not only in Puerto Rico but there was a city with that same name in California. Yet time after time, after the product shipped, startups would find that customers didn’t use or want most of the features.

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What I Learned from 500 Educators – Build Back Better Summit – Results

Steve Blank

Tactically, how effective would customer discovery be for the students? Would customers sit for virtual interviews? In classes it’s easier to get people to participate but it’s difficult to keep momentum, especially when you get into the hard part of customer discovery. Customer Discovery. This Summit.

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Lessons Learned: About the author

Startup Lessons Learned

Maybe youd like to start with The lean startup , How to listen to customers , or What does a startup CTO actually do? ) That institution will touch many people in its life: customers, investors, employees, and everyone they touch as well. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

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Market Opportunity From Customer Hostility, Exhibit 802.11: Airline WiFi

Gust

One class of clear business opportunity, which wouldn’t exist in an ideal world, is created by the service that seemingly makes it as difficult as possible for potential paying customers to make it take their money. When it comes to inefficient outcomes and customer dissatisfaction, it’s hard to beat the U.S. Hallelujah!

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Women 2.0 » FounderDating: How I Found My Co-Founder

www.women2.org

After quitting my job and starting Sorced , I spent a few months validating my business concept by creating the product mockups and doing customer development. San Jose, CA. The Alchemist Series: Customer Development and Metrics. Women in Wireless SF Chapter - San Francisco Launch Party.

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This Weekend

Startup Lessons Learned

Product management and customer development, KISSmetrics. rfan622 How Listening to Customers Helped Us Raise $700K in Seed Funding Mariya Genzel. One caveat: if you come by, you are automatically volunteering to be subjected to some intense customer development. Also: booze. Co-founder, Backblaze.