Tue.Feb 27, 2024

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Turnover Troubles: 5 Mistakes Businesses Make That Drive Customers Away

The Startup Magazine

Retaining your existing customers is arguably as important as attracting new ones. However, many businesses unintentionally make mistakes that lead to customer turnover. Below, we explore five common mistakes that drive customers away, including how they can be avoided to ensure customer retention and satisfaction. Photo: Clem Onojeghuo / Pexels Poor Customer Service One of the most significant mistakes businesses make is neglecting the quality of their customer service.

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7 Ways to Improve Your Accounts Receivable Collections

Women Entrepreneurs Can

To thrive, a business must excel in a multitude of functions. Among these, sales, marketing, customer service, and product development take center stage. However, the significance of often-overlooked tasks like managed accounts receivable cannot be underestimated. Neglecting accounts receivable processes can result in substantial losses for organizations.

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But There's So Much Content Out There!

This is going to be BIG.

I’m very lucky. I know a lot of really smart, interesting people. That’s why I find myself telling a lot of people that I’d love it if they shared their thoughts more often in public. I don’t much care whether they do it in writing, or a newsletter, a podcast or on LinkedIn—but I feel like I every time I interact with them, I learn something or I’m inspired to think about things in a different way.

Deal Flow 166
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How eContracting Reduces Data Re-Entry

Women Entrepreneurs Can

Seasoned lending professionals are well aware that the landscape of paperwork has undergone a seismic shift due to ever-evolving regulations. The proliferation of paperwork has emerged as a formidable obstacle to the efficiency of loan processing. While traditional paper-based methods meticulously document essential loan details, terms, and agreements, they fall short in terms of speed and security.

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Building Healthy Innovation Ecosystems for Your Projects

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

Every startup and innovation project exists within an ecosystem that either helps or hurts that project. As innovation managers, we need to keep a pulse of that ecosystem and make sure we're helping those innovation projects we're managing every step of the way. In this webinar, Nick Noreña will walk through an Innovation Ecosystem Model that he and his team at Kromatic have developed to help investors, heads of product, teachers, and executives understand how they can best support innovation in

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Roman Hölzl

Lightspeed Venture Partners

Lightspeed Venture Partners is a multi-stage venture capital firm focused on accelerating disruptive innovations and trends.

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How to Use Tools and Technologies for Sales Prospecting

Women Entrepreneurs Can

Sales prospecting is a specialized endeavor that requires a deep understanding of both your product or service and the needs of your target audience. It involves identifying and qualifying potential customers who are most likely to benefit from what you have to offer and, consequently, are more likely to convert into paying clients. Effective sales prospecting goes beyond simply casting a wide net; it involves strategic targeting and personalized engagement.

Sales 40

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How to Study Medicine Abroad in 2024

Women Entrepreneurs Can

Securing admission to medical school can be a daunting task for any aspiring physician, but for international students, the journey is often fraught with additional challenges. One of the primary hurdles faced by these students is the limited number of medical colleges in the United States that accept international applicants. Moreover, the majority of these institutions impose specific requirements that international students must fulfill, such as completing coursework at an American-accredited

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Sercan Esen

Lightspeed Venture Partners

Lightspeed Venture Partners is a multi-stage venture capital firm focused on accelerating disruptive innovations and trends.

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How the pre-seed round made a comeback in 2024

VC Cafe

A founder asked me what makes a $2M round “pre-seed”? especially if the startup already has a product and revenue? And why do we still sometimes hear about pre-seed rounds that look more like a series A in pricing and size? What’s the difference between an angel round and pre-seed round and why do I believe we’ll see more pre-seed rounds taking place in 2024?

Valuation 186
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Glean is the AI-powered work assistant enterprises desperately need

Lightspeed Venture Partners

The post Glean is the AI-powered work assistant enterprises desperately need appeared first on Lightspeed Venture Partners.

Partner 78
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From Generalist to Specialist: The Blueprint for Vertical Market Domination

Duct Tape Marketing

From Generalist to Specialist: The Blueprint for Vertical Market Domination written by John Jantsch read more at Duct Tape Marketing The Duct Tape Marketing Podcast with John Jantsch In this episode of the Duct Tape Marketing Podcast, I interviewed Corey Quinn, former CMO of Scorpion and now a dedicated agency coach, Corey specializes in guiding agency founders to scale with vertical market specialization.

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Intenseye

Lightspeed Venture Partners

The post Intenseye appeared first on Lightspeed Venture Partners.

Partner 78
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7 ways technology can help increase volunteer board diversity

Board Effect

D iversity, equity, and inclusion (DEI) is now a critical part of the conversation in every boardroom in America. Corporate boards are gradually working toward increased diversity and chasing the recognized value in more diverse leadership. But diversity in the boardroom can be even more important — and even more impactful — for nonprofit organizations.

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RobCo

Lightspeed Venture Partners

The post RobCo appeared first on Lightspeed Venture Partners.

Partner 78
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Contractor Management Software: Reduce Costs, Gain Control

Transformify

In the entrepreneurial landscape, small business owners fuel the economy. Juggling tight budgets demands hard choices, particularly in selecting technologies that will maximize the available financial resources. That's where contractor management software steps in—it's not just a tool but a strategic ally. It sharpens operational efficiency with precise control, offering insights from hard data without the high costs tied to traditional methods.