From Loyalty Programs To Fan Clubs, A Paradigm Shift
YoungUpstarts
DECEMBER 5, 2013
Real-time points and mileage redemption appeared at the POS, first introduced over a decade ago and now going mainstream. Engineers initially failed to understand the new possibilities of the new paradigm. I used to think that the success of my last startup was due to our software quality, thought leadership, patents, etc.
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