Remove Hiring Remove Retention Remove Silicon Valley Remove Software Review
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Are You Putting Your Rock Star Customers To Work?

YoungUpstarts

SAS Canada “customer champions” helped the firm restore declining customer retention rates—which had fallen as low as the mid-80s percent — back to the firm’s traditional high retention rates of 97-98 percent. And engaging customers in such ways is generally much less expensive than hiring costly employees or agencies.

Customer 154
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17 Venture Capital Blogs You Should Be Reading

Up and Running

But, getting in the doors of a Sand Hill Road VC in Silicon Valley can be an incredibly difficult undertaking. This is the home of Jason Cohen, software startup founder, bootstrapper, investor, and mentor. First Round Review. It’s one of my favorites on this list. Follow Andrew on Twitter @andrewchen. A Smart Bear.

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Twitter Link Roundup #173 – Small Business, Startups, Innovation, Social Media, Design, Marketing and More

crowdSPRING Blog

Four Ways to Market Like a Startup | Brian Gregg and Vivian Weng-Harvard Business Review – [link]. Seven Rules for Managing Creative People | Tomas Chamorro-Premuzic-Harvard Business Review – [link]. Four Ways to Market Like a Startup | Brian Gregg and Vivian Weng-Harvard Business Review – [link].

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Making Decisions in Context

Austin Startup

Hiring is a chapter unto itself, but it deserves to lead off any discussion of context. Compensation decisions obviously affect hiring and retention. You can’t be too careful in determining comp packages for your new hires. That will keep the Silicon Valley wags buzzing for some time to come.

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What Defines Your Company Culture?

Up and Running

Companies like Google and some glamorous Silicon Valley startups have built an image of company culture that revolves around (often expensive) perks: on site lounges, brand-new devices, swag- it can feel discouraging to think that you have to spend so much or try so hard to keep employees. Give credit where credit is due.

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Guy Kawasaki’s 10 Questions to Ask Before You Join a Startup

www.mint.com

Granted you don’t want to sound like you are interrogating them, but if there is sufficient interest on the company’s part in hiring you, they will expect you to ask those difficult questions. Second, if people really followed these “rules&# no one would work at a start-up and Silicon Valley would spiral into nothing.

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Marching through quicksand

Startup Lessons Learned

When I reviewed a recent product development book, it immediately shot up to Amazon sales rank 300. For example, the best book reviewers only review books published by the best publishers, which only accept manuscripts from the best agents. And how could they possibly review a blog? Is that a lot? Is that good?