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Times Square Strategy Session – Web Startups and Customer Development

Steve Blank

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. And without revenue how do we know if we achieved product/market fit to exit Customer Validation?” It’s an impressive portfolio.

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Customer Development Manifesto: Market Type (part 4) « Steve Blank

Steve Blank

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. Other companies in the 1999 PDA market were Palm, the original innovator, as well Microsoft and Hewlett Packard.

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Why Your Startup Needs a Sales Methodology

Both Sides of the Table

Like most startup entrepreneurs, when I began my first company in 1999 I had no formal sales experience. I did have the wherewithal to visit potential customers and try to understand the pain points that I thought could be solved with our solution. question in sales. This article originally appeared on Inc.com.

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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

The world has changed much since I started my first company in 1999. As organizations we have become more open and I believe this is great for businesses and their customers. Our sales guys were on the front line and heard what they needed to win deals. He made customer-to-customer dialog possible and visible.

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Domain Experience Gives Entrepreneurs an Unfair Advantage

Both Sides of the Table

I’ll publish the final post in this series this week and then move on to my next series – sales & marketing. I’ll be covering my PUCCKA sales methodology. My first company launched in 1999 and we were offering a SaaS document management in the cloud (we were called ASPs back then).

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Hubris Versus Humility: The $15 billion Difference

Steve Blank

By 1992 Research in Motion (RIM) had been in business for eight years, had 16 employees, sales of about $500,000 a year, and three or four business lines. In today’s language of Customer Development , RIM positioned the Blackberry as a segment of an existing market – pager users who needed two-way communication.

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The Lean Entrepreneur is here

Startup Lessons Learned

A few of the detailed case studies include: Tech legend Bill Gross building an MVP in 1999 to test demand for online car sales, which grew into CarsDirect.com. The Embrace infant warmer was developed - by getting out of the country -- and how Rob Emrich learned and scaled his non-profit, Road of Life. It's a big tent.

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