Up and Running
DECEMBER 18, 2017
When I started in the financial services industry in 2003, getting to meetings when I was on the road was pretty straightforward—I took a cab. It’s all about building awesome client experiences, continuous monitoring and improvement of the relationship, and ultimately, client retention. That’s what builds loyalty.
Hearpreneur
AUGUST 10, 2022
It drives media attention and fosters customer retention rate, which is why most companies strive to have it in their mission statement. Amazon's hiring strategy is one perfect example of innovation. Innovative is a word often used to describe successful companies. One of the companies that are known for innovation is Apple.
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Up and Running
MARCH 11, 2015
Probably the grand-daddy of VC blogs, Union Square Ventures’ Fred Wilson has been posting every day since 2003. He covers broad topics such as net neutrality, but also dives into the specifics of starting a company, touching on things like hiring and employee retention. Follow Jason on Twitter @ASmartBear.
Both Sides of the Table
APRIL 4, 2011
I ran my first marathon in London this way in 2003 raising $3,000 for Parkinson’s disease (and finishing in under 4 hours – my publicly stated goal). Retention / Churn. How many people would we need to hire? The best yet is to raise money from them for a good cause – then you’re SURE to run it (commitment). What would that take?
Hearpreneur
JULY 8, 2017
incentaHEALTH was formed in 2003 around the idea of rewarding people for healthy behaviors. When I’m hiring someone to join our team, I always ask if they can tolerate uncertainty, or if they seek out situations where the instruction book hasn’t been written yet. Tell us about your business.
Duct Tape Marketing
MAY 19, 2011
His latest book, “ Flip the Funnel: How to use existing customers to gain new ones ,” presents a powerful hypothesis that retention can become the new acquisition through the strategic incorporation and elevation of customer service, customer experience and customer initiated word-of-mouth, content creation and incentive-based referrals.
Gust
NOVEMBER 4, 2011
MySpace was incubated by a small team of employees within Intermix in 2003 (Chris DeWolfe, Tom Anderson and four others). VantagePoint Venture Partners came to the rescue in late 2003 with an infusion of $15 million in capital, adding Andrew Sheehan (now at Sutter Hill Ventures ) and David Carlick (now at Rho Ventures ) to the Board.
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