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What is CRM? Customer Relationship Management Explained

Up and Running

CRM applications, often used in combination with data warehousing, eCommerce applications , and call centers, allow companies to gather and access customer information. The more well organized your data is the easier it will be to review and uncover specific insights and similarities. Review CRM features and tools.

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The Boston Consumer Tech Year In Review

Rob Go

So I thought I’d jot down some of the highlights I have seen from my vantage point in this 2011 Boston Consumer Web Year in Review. Zipcar: Ok, not exactly consumer web/software, but a great consumer tech company nonetheless. IPO’s/Exits. Tripadvisor: An amazing entrepreneurial story. market cap. Carbonite: Raised $62.5M

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The Entrepreneur’s Essentials: Introduction

Austin Startup

At the beginning of Coremetrics, there was no such thing as “the end of software” (a term that Salesforce.com popularized and now they are the largest Software as a Service company in the history of the world, with a market cap as of this writing of $132.7 Software as a Service. Eventually the term ASP came along?—?Application

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Transforming Marketing With Artificial Intelligence

Duct Tape Marketing

Click on over and give us a review on iTunes, please! And what I love about the simplicity of the definition is the software we use every day, as marketers, as consumers, the hardware we use the phones like your iPhone, they're incapable of doing things on their own, unless they're told how to do them. Marketing AI Institute.

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Twitter Link Roundup #82 – Small Business, Social Media, Design, Copywriting, Marketing And More

crowdSPRING Blog

Forrester says Facebook & eCommerce don’t mix. US newspaper revenues faced a 30% decline 2007-09. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. The 5 Dangerous Realities of Social Media for Business – [link].

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How Investors Are Increasing Their Returns Through Collaboration and Technology

David Teten

He has been granted two software patents, and has multiple patents pending. He was named among the World’s Top 100 Young Innovators by MIT Technology Review and received the TR100 award in 2002. He also worked in the ecommerce division at General Electric. Mr. Lindzon continues to manage a hedge fund he started in 1998.

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What the Past Can Tell Us About the Future of Social Networking

Both Sides of the Table

billion in annual subscription revenues not including advertising or eCommerce). Was it massively better software, better companies, better markets? It had grown stratospherically from 2004-2007 to 100 million users, which actually was slightly smaller in December 2007 then MySpace was. It was mostly timing.